Pricing
The Call Center School’s simple pricing means your organization pays a monthly base fee plus the cost of any courses used. Questions? Check out our FAQs.
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Use toggle to compare monthly and annual base fees.
Course fees
Agent courses: $33
Supervisor courses: $89
Quality Assurance courses: $89
WFM courses: $135
Course fees are invoiced monthly and are based on actual usage, meaning you’ll only be invoiced for courses that were started in the prior month, per user.
If you’re interested in a course preview, please contact us.
Frequently Asked Questions
You simply pay a monthly base fee ($699 for a 12 month commitment or $769 monthly) and the course fees for any courses started each month per user.
You can add or remove users any time you want. Course fees are invoiced monthly and are based on actual usage, meaning you’ll only be invoiced for courses that were started in the previous month.
We offer all courses on our simple, easy-to-use learning platform so your company does not need to have its own LMS.
Absolutely. Learn how our expertise helps empower customers who have their own Learning Management System.
You can access The Call Center School Help Center 24/7 for answers to frequently asked questions around user management, course management, reporting and more. Program administrators can also submit a support request for technical help.
Whether you choose to use our hosted solution or want to host on your own LMS, you’ll typically be up and running within 2 business days once the contract is signed.
Of course - we can support you in preparing a solid business case. Let us know how we can help.
Yes, you can make an upfront payment that can be applied as a credit towards your monthly base fee and course fees.
Yes, contact us and we’ll take it from there.