In this module, we'll test your knowledge of the key learning points from the course. To score a passing percentage of 80%, you must answer 16 of 20 questions correctly.
At The Call Center School, we are doing everything we can to support our customers during the Corona crisis. We have created this course to support contact centers in their shift to working with work-from-home agents. This course is available for free during this global pandemic.
The Remote Work for Contact Center Employees course is designed by call center experts to provide a practical and engaging learning experience. Start today.