Refund Policy

The Call Center School is committed to creating high-quality digital learning material for contact centers. We stand behind the quality of our e-learning courses. Therefore, we offer a 30-day money-back guarantee on all of our e-learning courses.

In case you are dissatisfied with a course, please use the contact form to request a refund.

Refunds will be payed out to the payment method that was used to pay the order. Please allow a few business days for the funds to appear in your bank account.


Refund requests may be rejected for courses with a completion of more than 50%.

To protect from abuse of our refund policy, we reserve the right to cancel accounts of customers that repeatedly refund purchases over an extended period.