Increasing Revenues with Customer-Focused Selling Communications
Identifying and embracing upselling and cross-selling opportunities is a crucial skill for agents. Overcoming initial fears and developing a strong sales mindset is the key focus of this course.
After finishing the courses of the program, participants are eligible to take the mastery certification exam. A designation of Mastery Certification from The Call Center School validates and recognizes the learning achievements gained through the program.Participants who successfully pass the mastery certification can download their certificate and share it directly via social media.
The Successful Sales program is designed by call center experts to provide a practical and engaging learning experience. Start today.