International Partners:
The Call Center School’s training programs are available in countries around the globe. The following International Partners have been trained and certified to deliver a wide variety of call center training programs from The Call Center School.
Middle East -
CariZMa - Dubai, UAE
CariZMa, the leading Dubai-based business consulting and training solutions company focusing on ‘customer experience management,’ has partnered with The Call Center School (TCCS), to offer its courses and represent its expertise in the Middle East region.
Australia
Conferences and Events:
Summit for WFM Excellence
www.swpp.org/annualconference.html
Quality Assurance and Training Connection
www.qatc.org/
Associations:
Society of Workforce Planning Professionals (SWPP)
Quality Assurance and Training Connection (QATC)
Online Information Sources:
CRM Exchange
www.crmxchange.com
Support Industry
www.supportindustry.com