Call Center Training - Operations/Business Management Classroom Training
Operations/Business Management Classroom Training
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Classroom Training - Operations and Business Management:
The Call Center School's popular training program in Call Center Operations and Business Management is available for delivery at your call center site. Select from our standard training modules, or let our faculty customize a program based on your call center's unique environment and challenges.
Price: Call for Quote
Price: Call for Quote
Operations/Business Mgmt - Train the Trainer (licensing):
License any of the topics in The Call Center School's 8-course Operations/Business Management curriculum. Topics include: Winning Vision, Dollars and Sense, Making the Case, Business Process Improvement, Analytics/Reporting, Intro to WFM, Key Performance Indicators, and Intro to Call Center Technologies.
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