Vocal Makeover: Proven Techniques for a Winning Voice (Web Seminar):

This 90-minute web seminar will help students fine-tune their vocal techniques to become better communicators over the telephone. Learn how to get rid of distracting voice mannerisms and identify the seven vocal characteristics and how to improve each one for a better telephone voice.

Dates: May 24, September 20

If used properly, your voice can support and enhance your verbal message. However, sometimes distracting vocal mannerisms can creep into your speech, negatively impacting your professional image.

This seminar will help you become aware of the most common speaking distractions and give you specific tips and techniques for improvement so you can communicate with confidence.

You’ll learn about the seven vocal elements and how you can improve each one so your voice becomes a finely tuned instrument for telephone communications.
Seminar attendees will learn to:

- Identify effective warm-ups for your voice to maximize clarity.
- Identify and eliminate frequent verbal mishaps and “verbal viruses.”
- Correct volume and tempo speaking problems.
- Find the optimal telephone voice pitch.
- Change voice inflection to be more upbeat, energetic and enthusiastic.

Price: $300

An unlimited number of students may attend via a single web/audio connection. The price for additional connections or sites is $150 for each additional connection for same seminar.

This web seminar will be recorded and retained by The Call Center School, LLC. Your attendance constitutes permission for the recording of your voice and comments and The Call Center School’s right to use, distribute, and copy the recording, in whole or in part, in any form or media.
05/24/2012 10:00 AM
09/20/2012 10:00 AM

*Web seminar times are posted as Central Time.

The Call Center School
568 Grant Highway
Lebanon, TN 37090
phone: 615-812-8400
fax: 866-452-2122