Call Center Training - Certifications
| 9 Item(s) | Show per page |
Mastery Certification - Frontline Fundamentals (online exam):
Upon completion of the Frontline Fundamentals core training curriculum, take the online mastery exam to earn Mastery Certification in Frontline Fundamentals from The Call Center School.
Mastery Certification - Call Center Supervision (online exam):
Upon completion of the Call Center Supervision core training curriculum, take the online mastery exam to earn Mastery Certification in Call Center Supervision from The Call Center School.
Mastery Certification - Workforce Management (online exam):
Upon completion of the Workforce Management core training curriculum, take the online mastery exam to earn Mastery Certification in Call Center Workforce Management from The Call Center School.
Mastery Certification - Quality Assurance (online exam):
Upon completion of the Quality Assurance core training curriculum, take the online mastery exam to earn Mastery Certification in Call Center Quality Assurance from The Call Center School.
Mastery Certification - Operations/Bus Mgmt (online exam):
Upon completion of the Operations and Business Management core training curriculum, take the online mastery exam to earn Mastery Certification in Call Center Operations from The Call Center School.
Mastery Certification Frontline Telephone Skils (Online Exam):
Upon completion of the Frontline Telephone Skills core training curriculum, take the online mastery exam to earn Mastery Certification in Frontline Telephone Skills from The Call Center School.
Mastery Certification Telephone Sales (Online Exam):
Upon completion of the Telephone Sales core training curriculum, take the online mastery exam to earn Mastery Certification in Telephone Sales from The Call Center School.
Mastery Certification Customer Surveying (Online Exam):
Upon completion of the Customer Surveying training curriculum, take the online mastery exam to earn Mastery Certification in Customer Surveying from The Call Center School.
Mastery Certification - Supervision Coaching (online exam):
Upon completion of the Call Center Supervision Coaching training curriculum, take the online mastery exam to earn Mastery Certification in Call Center Supervision Coaching from The Call Center School.
| 9 Item(s) | Show per page |