The Call Center School has worked with over 3,000 different call centers of all types and sizes. Call centers all over the world have benefited from The Call Center School’s classroom programs, web seminars, e-learning programs, consulting services, and our many books and other resources.

Partial Customer List:

AAA California – AAA Michigan – AB&C Group – Abbott Labs – Accenture Business Services – ACT Teleservices – American Diabetes Association – American Dental Association – Adam’s Mark Hotels – ADP – Aer Lingus – AIG – Air New Zealand – Airborne Express – AirTran Airways – Alabama Power – Aladdin Resort and Casino – Alaska Airlines – Alberta Motor Association – Alltel – Amedisys Home Health – AOL – America West Airlines – American Airlines Vacations – American Cancer Society – American Electric Power – American Express – American Family Insurance – American General – American Heart Association – American Home Shield – American Honda – AmeriCredit – Ameritas Life Insurance – Andersen Windows – APAC – Anthem BCBS – Apple – Applebee’s – Appleseed’s – Aramark Corporation – Archway Marketing – Armed Forces Bank – Aspect Software – Assurant – AT&T – AT&T Wireless – Atlanta Gas and Light – Atlanta Journal Constitution – Atlantic Lottery – Atmos Energy – Aurora Health Care – Avaya – Banco Popular – Bank Atlantic – Bank of America – Bank of Hawaii – Bank of Montreal – Bank of New York – Bank One – Banque Nationale – Banyan Trading Company – Barclays – Bare Necessities – Barnett International – BassPro Shops – Baxter Healthcare – BCBS Alabama – BCBS of Georgia – BCBS of Michigan – BCBS Texas – BelAir Direct – Bell Canada – Bell Mobility – Bell South – Bissell Home Care – Black and Decker – Blackbaud – Blockbuster – Blue Shield of California – Bluegreen Corporation – BMW Financial Services – Boeing – Borders Inc – Boston Coach – Boston Market – Brighthouse Networks – Brinks Home Security – Broadview Networks – Brother International – Cabelas – Cable and Wireless – CableOne – Caesars Pocono Resorts – California Casualty – Camping World – Canada Post – Canada Revenue Agency – Canadian Tire – Canon – Capital One – Capital City Bank – Cardinal Health – Career Transitions – Caremark/CVS – Carnival Cruise Line – Caterpillar Financial Services – Cendant Corporation – Centex – Charter Communications – Charter One Bank – Chase Home Finance – Checkfree – Chevron – Chevy Chase Bank – Chicago Tribune – Choice Hotels – Christian Broadcasting Network – Christian Children’s Fund – Chrysler Financial – CIBC – Cigna Healthcare – Cincinnati Bell – Cingular Wireless – Circuit City – Cisco Systems – CitiGroup – CitiMortgage, Citizens Bank – City of Atlanta – City of Austin – City of Fresno – City of Houston – City of Ottowa – City of Redding – Clarke American – Clayton Homes – Client Logic – Coach – Coca-Cola – Coldwell Banker – Colonial Bank – Columbia House – Comcast – Comdata – Commerce  Bank – Commonwealth Bank – ComEd – Consumers Energy – Convergys – Corporate Express – Corvette Central – Costco Wholesale – Countrywide Financial – Coventry Healthcare – Cox Communications – Credit One Bank – Crutchfield – CUNA Mutual – Cushman Fruit – Daimler Chrysler – David’s Bridal – Day-Timers – DeVry – Dell – Deloitte and Touche – Delta Dental – Delta Hotels – Deluxe Corporation – Department of Veterans Affairs – Devilbiss Air Power – DHL Worldwide Express – Dillards National Bank – Discover Financial – Discovery Channel – Dollar General – DTC Outsourcing – Duke Energy – eTrade Financial – Earthlink – Eastern Bank – Equifax – Ernst & Young – excellerRX – Excelsior College – Express Scripts – Fairmont Hotels and Resorts – Farm Bureau Insurance – Farmers Insurance Group – FBI – FDIC – Federal Express – Federal Reserve Bank – Federated Insurance – First Citizen’s Bank – First Data Corporation – First Federal Bank of California – Ford Motor Credit – Franklin Mint – Franklin Templeton Investments – Frito Lay – Gap, Inc – Garmin International – Gateway – Gaylord Entertainment – GE Consumer Finance – GEICO – General Electric – General Mills – Georgia Power Company – Glaxo Smith Kline – Global Response – GMAC Mortgage – Goodwill Industries – Grainger Parts – Greyhound Lines – Guardian Life – Gulf States Financial Services – Hallmark Cards – HCA – Hewlitt Packard – Hilton Grand Vacations – Home Depot – Homeland Security – Honda  Canada – Honeywell Acceptance – Houston Chronicle – HSBC – HSN – Hudson Health Plan – Humana – Hyatt Hotels and Resorts – IBM – ICBC – Illinois Power – Ingram Book – Intel Corporation – InterContinental Hotel Group – Internal Revenue Service – Intuit – Iron Mountain – J.Crew – Kaiser Permanente – Knights of Columbus – The Knot – Knoxville Utilities Board – Kohl’s – KPMG – L’Oreal USA – Lands End – LaSalle Bank – Liberty Mutual – Lifescan Canada – Lincoln Financial Group – Logistics Health – Louisville Gas & Electric – Lovelace Health Plan – Magazines.com – Mark Travel – Marriott – Mary Kay – MassMutual – Mayo Clinic – MBNA – MCI – McKesson Corporation – McKinsey & Company – Medline Industries – Menopause Clinics of America – Mercedes Benz USA – Merck – Merill Lynch – Met Life – Michelin North America – MicroSoft – Midas International – Midland Mortgage – Miles Kimball Company – Mindscape – Mohawk Industries – Molina Healthcare – Monster.com – Mutual of Omaha – Nashville Electric Company – National Bank of Canada – National Cancer Institute – National City Bank – National City Mortgage – Nationwide – Navy Federal Credit Union – Neiman Marcus – Nevada Power – New York Life – Niagra Mohawk Power – Nike – Nissan Motor Acceptance – Nortel Networks – Oakley – Ocean Financial – Office Max – Ohio State University – Olympus – Omaha Steaks – Omni Hotels – OnStar – Ontario Energy Savings – Optum Health – Oracle Corporation – PacifiCorp – Pay Pal – PECO Energy – Pella Corporation – Penske Truck Leasing – Peoples Gas – PeopleSoft – Pepsico – Pfizer – Piedmont Natural Gas – Pinellas County Utilities – Pitney Bowes – Pratt & Whitney Canada – PRC Net – Preferred Health Systems – Principal Financial Group – Progress Energy – Prometric – Provident Credit Union – Pubic Storage – Puget Sound Energy – Putnam Investments – Quadrant Homes – Quest Diagnostics – QVC – Random House – RCI – RedBox – Redstone Federal Credit Union – Regence BCBS – Revlon – Reynolds & Reynolds – RoadRunner Sports – Roche Diagnostics – Rodale Press – Rogers Communications – Rogers Telecom – Royal Bank of Canada – Sabre Travel Network – Safeco – Sage Interactive – Sara Lee – SCANA – Scholastic – Scott & White Hospital – Scudder Investments – Seagate Technologies – Sears Canada – Seattle Children’s Hospital – Selective Insurance – Sentry Insurance – ServiceMaster – Shaw Industries – Shop at Home – Siemens – Sierra Entertainment – Sitel – Skylight Financial – SkyMall – SmartPak Equine – Smile Makers – Social Security Administration – Southern California Gas – Southwest Airlines – Spanlink Communications – Sprint – StaffMark – Staples – StarTek – State Farm Insurance – State of Georgia – State of Ohio – State of Texas – Sterling Bank – Sub-Zero – Subaru of America – Suburban Propane – Summit Racing – SunLife Financial – Sundance Catalog Company – SunTrust Bank – SureWest – Swiss Colony – Symantec Corporation – T-Mobile – Talbots – Target Corporation – TechTarget – TeleRx – TeleTech – Telus – Texas Instruments – Thrifty Car Rental – TIAA-CREF – Ticket Central – Time Warner Cable – Touchstone Group Associates – Toyota Financial Services – Tracfone Wireless – Transamerica – Traveler’s Insurance – Travelocity – UCN – Unicare – Uniform Advantage – Union Gas – Union Planters Bank – United Health Group – United Methodist Publishing – United Way – Universal Tax Systems – University Hospitals – University of Chicago – Unum – UPS – US Airways – US Bank – US Cellular – USAA – USDA Forest Service – USPS – Valero Energy – Vanguard Management Services – Verizon Wireless – Vermont Country Store – Veteran’s Affairs – Victoria’s Secret – Vanity Fair – VIP Desk – Virgin Mobile – VistaPrint – Vodaphone Egypt – VW Credit – Wake Forest University – Walgreens – Walt Disney Travel Company – WaMu Card Services – Washington Gas Light – Waste Management – Wearguard – Webex – Wellmark BCBS – Wells Fargo – West Corporation – Whirlpool – Winnebago Industries – World Savings – Wyndham Worldwide – Xerox – XM Satellite Radio – Yellow Transportation – York University – Young Living – Zurich Life Insurance