As a service to industry vendors, The Call Center School has developed a program to assist in marketing and selling to the call center industry. This set of services, called the Educational Marketing Suite, consists of the following types of support in bringing a new product to market or promoting an existing one:

• Market research
• Competitive analysis and benchmarking
• Conference speech development and program placement
• Preparation for awards programs
• Article creation and assistance in trade publication placement
• Seminar creation and delivery (traditional and/or web-based)

In addition, The Call Center School can deliver a standard or customized program to vendor sales staff called The ABCs of Selling to Call Centers.

For more information on our educational marketing support, call Penny Reynolds at 615-812-8410.